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Assessment:
At Metagyre we listen to our client's objectives. Our first priority is to understand your goals, expectations and concerns. Only then can we develop dynamic strategies that match your objectives. Regardless of whether you are just beginning to think about outsourcing offshore or have been engaged with a provider for years, our assessment process can provide you with valuable knowledge. Using proven methods and a scientific approach, Metagyre collects data from the entire enterprise, applies years of experience to distill key issues and then delivers the facts you need to answer these questions:
    • What specific risks does my enterprise face?
    • Where is the greatest potential for improvement with offshore outsourcing?
    • What potential savings can I expect?
    • Is my organization ready for offshore outsourcing?
    • Which of my applications and business processes are best suited to offshore outsourcing?
    • Is my offshore strategy sound?
    • What outcomes should I measure to ensure I achieve my desired ROI?
    • What offshore options are available to me?
    • What is the best pricing and participation model for my organization?
    • How should I structure my service level agreement (SLA)?
Following our assessment you will know where you are today: your strengths, weaknesses, opportunities and potential threats. Our assessment will provide you with the knowledge you need to negotiate with providers from a position of strength as well as how to evaluate them against your specific goals. Armed with the results of a Metagyre assessment, enterprises can enter an outsourcing engagement armed with the tools to make the right decisions and a road map to direct those decisions.
Advisory:
Major organizational change cannot possibly be trouble-free. Metagyre's advisory service delivers the knowledge you need to look beyond today's issues and create solutions to meet future challenges. Our advisers assist you in mitigating your risk and increasing return on investment by supporting you through the entire outsourcing life cycle. Metagyre will work with you to develop a solid strategic plan, perform due diligence, negotiate contracts, and mitigate your offshore risk. Metagyre's advisory service brings years of experience in offshore outsourcing to your specific needs. Whether building a strong governance program or resolving a quality issue with a provider, Metagyre will ensure success.
Management:
The goal of our management service is to increase your opportunities, reduce your overall cost and share your financial risk. Our management service provides advisers who will successfully perform all facets of offshore outsourcing governance. Focused on your interests, Metagyre will build solid offshore processes and manage the changes associated with outsourcing for you. Working closely with your staff, our advisers will transfer their knowledge to you and work to transition as much ownership as you desire. Working in a team approach and from a solid base of experience, Metagyre will develop and execute commonsense solutions. When a small change will fix the problem we won't try to over-engineer it. We will work to ensure all solutions are right for your organization. Applying proven methods and tools, Metagyre will manage the daily activities associated with executing and controlling offshore outsourcing projects for you. Whether it is on a project level or across the enterprise, Metagyre's management service will strive to deliver excellence and bring industry leading solutions in order for you to capitalize on the changing global economy.
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