The Goal:
Continually reduce total cost of ownership – more efficient, manageable and environmentally friendly.
The Challenge:
Many customers are frustrated by a high rate of production incidents, application failures and reoccurring problems as they watch their data center drift out of optimization. Operations managers are expected to continually reduce costs and when it comes to the data center operations, day to day costs of operations account for the majority of the total cost of ownership (TCO). To lower TCO, Metagyre applies the ITIL (Information Technology Infrastructure Library) framework scaled appropriately for each client as well as focusing on capacity management to maintain an optimized operation.
Through our Data Center Support Optimization, Metagyre assists you in developing and executing a holistic approach to optimizing your data center and its support.
Capacity Optimization:
More’s law expresses how technology doubles in capacity every two years. Metagyre works with clients to take advantage of increasing capacity and falling prices. Today’s servers can cost significantly less to run each month over those from only a few year ago. By managing capacity and maintaining a vigorous technology life-cycle management practice Metagyre helps clients increase system capacity without increasing data center foot print and maintaining cost controls. In order to manage capacity and identify optimization opportunities, Metagyre examines:
- Server utilization and performance
- Data center facilities space
- Cabinet utilization and design
- Power draws and electrical circuits
- Cooling usage and settings
- Network performance, traffic patterns and capacity
By optimizing the use of data center resources, clients can continue to expand business services while remaining in their current data center space and managing costs.
Operations Support:
Change is the only constant in business and Metagyre works with operations staff to ensure change doesn’t bring business to a halt. More system failures are cause by errors introduces accidentally during a system changes than all the hardware failures combined. Metagyre applies its experience with the ITIL framework and real world operations support to build a tailored support, event and change management processes that meets the needs of an affective, nimble technology operation support team.
The Deliverable:
Metagyre provides customized support deliverable set intended to lower data center operations TCO. Depending on customer needs they may include:
- Change management
- Software deployment
- Incident management response
- Root cause analysis
- Service catalog
- Infrastructure audit and consolidation
- Equipment life-cycle
- Emergency response processes
- Power utilization and optimization
- Disaster recovery development, implementation and testing
Engagement & Time-line:
Metagyre’s Support Optimization is lead by a senior data center consultant and supported by subject matter experts in the infrastructure, network, server and storage disciplines.
This is a customized engagement dependent on current operational support levels and technology maturity. Engagements can range from identification of areas for imporvement to solution design and implementation depending on client needs and desires for turnkey solutions.
